Being REMARKABLE

Being REMARKABLEby Bob Shaff March 20, 2014

“So, why didn’t I learn this earlier in my career?” That’s the thought that went through my mind when, late…

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Personal Signatures

Personal Signaturesby Bob Shaff September 8, 2014

This is a story about the kind of employee we all wish we had....Denny Flanagan, a Captain with United Airlines.…

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FOCUS on Customers

FOCUS on Customersby Bob Shaff September 8, 2014

Today, my topic is FOCUS. We hear a lot about focus, and how important it is, but we don’t hear…

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Belonging

Belongingby Bob Shaff September 8, 2014

Remember when you were pledged by the sorority you wanted to join? Remember when the most popular girls in school…

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Carlos Garcia and his Cobb Salad

Carlos Garcia and his Cobb Saladby Bob Shaff September 8, 2014

I attended a beautiful wedding recently at the Loews Coronado Bay Resort near San Diego. At the reception, as we…

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