There is no more powerful motivator to take action than a recommendation or endorsement by a friend whom you trust. Since starting Customers for Life Consulting, I have worked with over 100 companies to improve their business by helping them earn increased employee engagement and customer loyalty. Please take a few minutes to read, hear, and watch what some of my past customers have to say about their experience with me and with Customers for Life Consulting.
The general consensus from all of our participants was and I quote…”Outstanding and Fun”. Everyone raved about the day from the presentations to the interactive scenarios and even about our lunch-time visitor. We went on to enjoy a terrific evening of food and fun. Again, let me share my appreciation of you and your patience with me over the last 2 weeks. Your presentation was right on target! I am going to put on a full court press with the exec staff to begin to implement the Customers for Life program throughout our entire ranks, starting with our key management personnel first.
Thank you for being a vital member of the AZ PARTSMASTER family!
Bob, your presentation was outstanding and businesses everywhere need to hear it over and over to reinforce the ideas that they know are true. “Customers for Life”, is a great subject for the baseball industry as a whole to explore and implement for day to day operations.
Thanks again for what you did for us here at Micro!!!!! We are riding a tidal wave of success since (working with you) last November. The first half of this year is up $100k as we continue breaking our goals every month. I will easily reach my really big goal that I set in January. I believe your support was a big part of us turning the corner and getting the ball rolling to where we are headed. Thank you!
We want to thank you for being J-Net’s guest speaker at our November program on Tuesday at Elle. You were a wonderful speaker who had great warmth, enthusiasm, and information. Everyone enjoyed hearing from you.
Bob yours is the best presentation I have seen on customer loyalty. Your insights are really great. There are so many things you did well. Story telling as a way of learning is such a great tool.
Bob, Thank you for leading us in our retreat. You did a fantastic Job!
Your presentation to our Red Cross staff about developing “Customers for Life” was a homerun! Rarely do we have unanimous endorsement of outside programs and guidance. However, everyone who heard your presentation came away with a new perspective and new skills for what unfortunately has become a dying art in our technology-crazy 21st century.
What I liked best about working with you was the thoroughness of your research about MY customers….and then how you implemented your knowledge about how to improve the bottom line.
Bob, your presentation was superb. I enjoyed meeting you and now understand why you’ve got a Customer for Life in AGCS. We have taken everything you said to heart. We are newly enthused and newly determined to effect some positive changes. Thanks again for your sincerity in working with us to keep our customers happy.
I am completely satisfied. The quality of Bob’s communication is fantastic, as is the ease of doing business with him. I like Bob’s passion for finding ways to earn customers loyalty. His zeal is invigorating and contagious…..and I like the quality of the results we’re getting.
Thanks for your note … and for speaking at the Linkage Strategies event. You did a great job. Here are some verbatim comments from attendees:
•Good end of day talk. Loved the stories and examples.
•What a genuine guy with a simple but important message. Good reminder not to let analysis take over.
•Very entertaining, thought-provoking speaker
•Impactful metaphors. I’ll remember this presentation
•Very motivating speech
•Excellent message: great linkage to what we’re covering at this conference