Richard White, Executive Director, American Red Cross, Southern AZ Chapter

Richard White, Executive Director, American Red Cross, Southern AZ Chapterby anchorwave I June 20, 2014

Dear Bob,

Your presentation to our Red Cross staff about developing “Customers for Life” was a homerun!  Rarely do we have unanimous endorsement of outside programs and guidance.  However, everyone who heard your presentation came away with a new perspective and new skills for what unfortunately has become a dying art in our technology-crazy 21st century.