It is impossible for an un-motivated, un-engaged employee to deliver world-class service to your customers. One of the best ways…
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Customer feedback is the "Breakfast of Champions" for world-class companies. Bob will help you find a way that works for…
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Bob delivers powerful keynote speeches to management teams, employee groups, and sales teams on the topic of Remarkable Relationships...the key…
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Focus groups can be a powerful and effective way to gather feedback from your most valuable customers. Meet with these…
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This is one of the first areas to be cut as budgets decrease. Don’t let this happen to you. Use…
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